Setting the interface language

What it is for

Every user chooses the language of their interface themselves. The administration interface comes in German and English, the end-user portal in German, English and Spanish. The interface offers no central default for all users.

The choice is stored with the account. It therefore also applies after the next sign-in and on another computer. It affects only the labels of the interface, not the language of the phones or of the CUCM users.

Texts for which no translation exists are shown in English. Individual menu entries and field names can therefore be in English even in the German interface.

Prerequisites

• A signed-in account. The language can be changed only after sign-in.
• In the administration, for accounts with individual permissions: the permission Change language. It is part of the basic access and is granted automatically.

Step by step: changing the language in the administration

1. Sign in to the administration.
2. Click the flag icon at the top right of the header.
3. Select German or English.
4. The interface switches immediately. The choice is stored with your EasyUC account.

Step by step: changing the language in the end-user portal

1. Sign in to the end-user portal.
2. Click the flag icon in the header.
3. Select English, German or Spanish.
4. The portal switches immediately and remembers the choice for your user account.

Step by step: maintaining the language of the e-mail notifications

1. Open EasyUC Cisco → Administration → Integrations & Communication → E-mail Notification.
2. For the template you want, click Actions → Update.
3. Under Select the language template, select English, German and Spanish one after the other and maintain the subject and content for each.
4. Click Update.

Fields and options

Checking the result and narrowing down errors

• Success: menu, buttons and messages appear in the selected language, also after signing out and in again.
• Individual texts remain in English: there is no translation for these texts. This is not a configuration error.
• The sign-in page appears in a different language than expected: before sign-in, the interface knows only the language last used in this browser. Without a stored choice it is English.
• Spanish is missing from the selection in the administration: Spanish is not offered there.
• You do not set the language of the phone displays and voicemail greetings here, but through the user and device templates in the CUCM.