Storage: check disk utilisation

What it is for

The Disk Utilization page shows how full the EasyUC disk is and which stores take up the space. You need it before starting large diagnostic runs or log collections, and regularly in operation, because CDRs, backups and logs grow over time.

The page is display only. It deletes nothing and changes no retention. You free up space through the retention settings of the respective function, for example CDR, audit log, collected CUCM logs or call analysis runs.

Prerequisites

• Access to the menu area Administration → System & Operations, or to System in the ACD and Teams areas.
• No licence module required. The menu entry belongs to the general system entries.

Step by step

1. Open Administration → System & Operations → Storage.
2. In the Disk Size tile, read the values Total Disk Size, Used Disk Size and Free Disk Size. The ring chart shows the ratio.
3. In the Folders Size tile, read the size of Backups Directory, Pictures FTP, CDR FTP and Database.
4. Move the mouse over an entry. The corresponding segment of the ring chart is highlighted.
5. If one area grows conspicuously, open the setting of the associated function and shorten the retention there.

Fields and options

Check the result and narrow down errors

• The values are consistent when used and free space together make up the total size.
• If CDR FTP grows, check intake and retention under CDR at the CUCM connection. If files remain there, they may not be being processed.
• If Backups Directory grows, check the number and retention of the backups.
• Call analysis only starts when enough space is free. The message "There is not enough free disk space on the server for a run." points to a full disk.
• Do not delete files by hand outside the intended management functions.
• The page does not show every store separately. Audit log, collected CUCM logs and call analysis runs also take up space; you see their size in the respective function or in the total used value.