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4.8.7

EasyUC for Cisco

Analyse and export CURRI logs

Follow every CURRI decision live with result, caller and destination, filter it and save it as CSV.

EasyUC · Version 4.8.7

In EasyUC: EasyUC Cisco → CURRI → Curri Logs

What it is for

For every call that the CUCM has queried at EasyUC, the CURRI logs show the decision: name found, unknown, blocked, announcement played or forwarded. This lets you check whether phonebook, blacklist and rules take effect as planned.

The first page of the list updates continuously and carries the Live badge. The History tab contains the CSV exports that were created.

Prerequisites

  • Permission View Curri Logs Page (ROLE_APP_VIEW_CURRI_LOG_PAGE).
  • For Delete all Calls and Export all to CSV, the role ROLE_APP_ADMIN.
  • CURRI is connected in the CUCM.

Step by step: Filter logs

  1. Open CURRI → Curri Logs. The List tab is preselected.
  2. Under Calling number starts with, enter the beginning of the calling number.
  3. Under Exact called number, enter the complete destination number.
  4. Under All types, select a result, for example Blocked number.
  5. Set the number of rows with Limit.
  6. In the Call flow column, click the icon to open the flow of the call.

Step by step: Export logs

  1. Click Export all to CSV and confirm. The export runs in the background.
  2. Switch to the History tab.
  3. Wait until the entry shows the note CSV created.
  4. Select Actions → Download CSV.

Fields and options

Field / actionMeaning and use
TimeTime of the query.
ResultBlocked number, Unknown caller, Phonebook match, Error, CUCM directory match, Blocked by rule, Announcement played or Call forwarded. For forwarded calls, the destination is shown as well.
Calling NumberNumber of the caller with name, e-mail and origin of the contact found.
Called NumberDestination number of the call.
Call flowOpens the flow of the call, if available.
Delete all CallsDeletes all CURRI logs in the background.

Check the result and troubleshoot

  • A test call appears at the top of the list within a short time.
  • A total count with a plus sign means that there are more entries than are counted.
  • In the History tab, the warning "No Curri Logs found!" means that there were no entries at the time of the export.
  • "All the curri logs will be deleted! This job will continue in the background": The deletion cannot be undone. Export first if you need the data.

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