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4.8.7

Reports and analysis

Create, compare and export the cluster report

Record the CUCM inventory, compare two states and export them as PDF or Word.

EasyUC · Version 4.8.7

In EasyUC: EasyUC Cisco → Reporting → Bestand & Systemzustand → Cluster-Gesamtbericht

Images come from the EasyUC lab. Names and example values provide orientation. A different interface language is indicated beside the relevant image.

What it is for

The cluster report records the current state of a CUCM cluster: servers, devices, lines, patterns, SIP trunks, gateways, parameters, users and Voicemail. If you create a second report later, you see exactly what has changed.

Every finished report and every comparison can be downloaded as PDF or Word. A schedule creates the report automatically and sends it by email. The collection runs in the background and only reads from the CUCM.

Prerequisites

  • Role ROLE_APP_ADMIN. The menu entry is reserved for administrators.
  • The CUCM connection is selected in the header and reachable.
  • For automatic sending, an SMTP configuration.

Step by step: Create and export a report

  1. Open Reporting → Bestand & Systemzustand → Cluster-Gesamtbericht (inventory and system state, full cluster report). The page is called CUCM Report.
  2. Under Name of the report, enter a name of at most 190 characters.
  3. Under Options for the next report, tick Include changes if required.
  4. Click Create report.
  5. Wait until the progress is complete. The display names the section that is currently being collected and the number of finished sections.
  6. Click the name of the report. Select a section on the left and search with Search by name.
  7. Click PDF or Word to download the report.

Step by step: Compare two reports

  1. Create a second report at a later time.
  2. Select exactly two reports in the list.
  3. Click Compare.
  4. Read Before, Now, Added, Removed and Changed for each section.
  5. Click Show on a section and expand a changed object to see the old and new values per field.
  6. Download the comparison through PDF or Word.

Step by step: Create and send the report automatically

  1. In the Automatic cluster report area, tick the Active option.
  2. Select the Frequency: Daily, Weekly or Monthly, and if required the weekday (1 = Monday) or the day of the month (1 to 28).
  3. Enter the time and, under Email recipients, the recipients.
  4. Under Attachments, select PDF and/or Word.
  5. Click Save schedule. Next run shows the next run.

Fields and options

Field / actionMeaning and use
sectionsCluster overview & software, Cluster servers, Devices, Directory numbers, Translation patterns, Route patterns, Calling/Called party transformations, SIP trunks, Voice gateways, System & service parameters, End users, Voicemail.
Devices by model / By registration stateBreakdowns in the Devices section.
Deviations from the user template, by fieldIn the End users section: how many users deviate from the template per field.
Include changes / Last X daysIncludes the change history of the last 1 to 365 days in the report.
StateState of the collection. If there are gaps, the report carries the note Incomplete.
DeleteRemoves the report with its contents.

Check the result and troubleshoot

  • A finished report shows the creation time, the number of objects and the buttons PDF and Word.
  • "This section could not be collected": The section is missing. This does not mean that there are no objects.
  • "This report has collection gaps or warnings. Missing data does not mean that no objects or changes exist."
  • "Not comparable" in the comparison: The section was not collected completely in one of the reports.
  • "Only the first changed objects are listed in detail.": The number behind Changed gives the total.
  • "The file could not be downloaded. Please try again."
  • An inventory report does not replace a backup. It documents, it does not restore anything.

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