EASYUC IN PRACTICE

From the first click to a complete workflow.

See how EasyUC helps you complete real tasks. Choose an example and follow the workflow, with genuine screens, exact menu paths and the result you can expect.

Explained step by stepReal screenshots you can enlargeCisco, Teams and shared workflows

From the agent workplace to reception: handle calls and transfer them to the right person.

Call features

Set up an agent workspace for daily service

Prepare an agent account, team and directory, then use call offers, conversation context, wrap-up and personal history together.

6 stepsExplore

Call features

Organise reception with a queue and managed transfers

Configure a console with numbers, attendants, devices, contacts and opening hours, then test the full path through answering and transfer.

6 stepsExplore

Captures come from the EasyUC lab and demo environment. Captions identify setup and simulation states. If the interface is not yet available in your language, its original language is labelled. Available features depend on the version, permissions and configured connections.